Warranty Policy

1. Warranty Coverage

• All products include a 1-Year Replacement Warranty only if the product is not repairable.

• If the product is repairable, only the malfunctioning parts will be replaced under warranty.

2. Warranty Processing Time

• Standard warranty resolution time is 7–25 working days, depending on the issue and parts availability.

3. Warranty Submission Requirements

Customers must submit the product with:

• The original box/packaging, and

• A visible, undamaged serial number (S/N)

The product must be submitted directly by the customer to our designated service location.
We do not provide product pick-up services from customers.

4. Proof of Warranty

• If a product does not include a warranty, it will be clearly mentioned on the invoice.

5. Warranty Limitations (Not Covered)

The warranty does NOT cover:

• Physical damage, dents, cracks, broken parts

• Burn marks, liquid damage, or internal corrosion

• Products in excessively dirty, unhygienic, or poorly maintained condition

• Damage caused by misuse, negligence, modification, or improper handling